Returns & Exchanges

At Pearson's Medieval Shoppe, we want you to be completely satisfied with your historical attire. If your garment or armor does not fit your quest, you may return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Garments

  Ensure all tunics, gowns, and accessories are unworn, unwashed, and in their original packaging with all medieval-style hangtags intact.

• 3.
  Dispatch the Package

  Securely pack your items and clearly write your RMA number on the outside of the box before shipping it back to our royal warehouse via your preferred carrier.

• 4.
  Inspection and Refund

  Once our scribes inspect the returned goods, we will issue a refund to your original payment method or process your exchange within 5-7 business days.